Due to many issues with the online tourist visa application, Immigration has confirmed that tourists are, again, able to apply for their visas at the airport/ obtain their visas upon arrival. Those wishing to apply for visas online are also able to do so. Online visa applications can be applied at www.ecitizen.go.ke.
For information/ instructions on how to apply online, please visit the following link: http://www.immigration.go.ke/downloads/eVisa-newspaperad.pdf
Source: www.immigration.go.ke and Huduma KENYA